Respect of your privacy is a concern of the Divi Aruba All Inclusive (AKA Divi Aruba Beach Resort), Tamarijn Aruba All Inclusive (AKA Tamarijn Aruba Beach Resort) and their affiliates. The purpose of this website is to provide information and news about the resorts, and to provide a means of communication with guests and suppliers. We are committed to providing a service to all of our customers and visitors of this website, including safeguarding your personal account information.
By your requesting additional information or downloading pages using our website, personal information, including name, e-mail address, etc., that you may choose to provide us with, may be stored for use in marketing purposes for Divi Aruba All Inclusive, Tamarijn Aruba All Inclusive and their affiliates. These initiatives may include, but are not limited to, providing you with sales and promotions and/or services that may be of interest to you. Should you decide that you do not wish to receive further information, contact us in writing, to the address below, requesting that we stop contacting you.
Additionally, you also have the right to contact us to request a duplicate of any information that we may have on you and have any inaccuracies contained in this information corrected.
Divi & Tamarijn Aruba All Inclusives
30 School Street, Third Floor
Rockland, ME 04841
Our Commitment To Privacy
Your privacy is important to us. This Privacy Statement below explains how we may collect, store and use the information you provide to us, whether online, by telephone or in person. It also explains choices you can make about the way your information is collected and used.
We collect information about how you use our website. We may collect information sent by your browser or device to our servers whenever you visit our website. For example, your browser or device may tell us your IP address (which may tell us generally where you are located) and the type of browser and device you used. When you visit our website, your browser may also tell us information such as the page that led you to our website and, if applicable, the search terms you typed into a search engine that led you to our website.
Divi & Tamarijn Aruba All Inclusives may collect information about how you use our websites by using cookies and similar technologies, and our servers may collect similar information when you are logged in to the website. Depending on the website, this information may be anonymous or it may be associated with you.
Also, we use automated systems to analyze your content using techniques such as machine learning in order to improve our apps and websites. This analysis may occur as the content is sent or received using an online feature of a Divi & Tamarijn Aruba All Inclusives website, or when the content is stored on our servers.
Divi & Tamarijn Aruba All Inclusives collects and uses information which you provide to us. When you make a Reservation, you are (as a minimum) asked for your name and email address. Depending on the reservation, we may also ask for your home address, telephone number, payment information, date of birth, the names of any guests travelling with you and any preferences (such as meal preferences and any mobility restrictions) you might have for your reservation.
If you need to get in touch with our offices, or reach out to us through other means (such as through social media, or communicating through email or phone call) we will collect information from you there too. Guests can also be asked to provide a review to help ensure future guests get exactly what they’re looking for.
There are also other instances where you’ll provide us with information. For example, if you’re browsing with your mobile device, you can decide to enable Diviaruba.com to see your current location or grant access to your contact details – this helps us provide you with the best possible service and experience (for example, to see our location-specific sales information).
We use the information collected about you for various purposes. Your personal data may be used in the following ways:
Reservations: We use your personal data to complete and administer your online reservation, as well as on phone calls with our US Reservations office
Customer service: We provide assistance with providing you with relevant details, such as reservation information.
Marketing activities: We use your information for marketing activities. These activities include:
- Using your contact information to send you regular news of travel-related products and services. You can unsubscribe from email marketing communications quickly, easily and at any time – just click on the "Unsubscribe" link included in each newsletter.
- Based on your information, individualized offers may be shown to you on our website and the content of the site displayed to you may be personalized.
- When you participate in other promotional activities (such as sweepstakes or competitions), relevant information will be used to administer these promotions.
Communicating with you: There may be other times when we get in touch, including by email, by post, or by phone – which method we choose depends on the contact information you’ve previously shared with us. And we process the communications you send to us. There could be a number of reasons for this, including:
- Responding to and handling any requests you have made.
- If you have not finalized a payment for a reservation, we can contact you with a reminder to update us with your payment information.
- We also send you other material related to your reservations, such as how to contact Divi & Tamarijn Aruba All Inclusives if you need assistance. We may also send you material related to upcoming reservations or a summary of previous reservations you made through Diviaruba.com.
- Even if you do not have an upcoming reservation, we may need to send you other administrative messages, which may include security alerts.
Providing your personal data to Divi & Tamarijn Aruba All Inclusives is voluntary. However, depending on the type of service you may want to use, we may only be able to provide you with this service if certain personal data is collected. For instance, we cannot process your reservation if we do not collect your name and contact details.
If we use automated means to process personal data that produces legal effects or significantly affects you, we will implement suitable measures to safeguard you rights and freedoms, including the right to obtain human intervention.
Our Web site uses “cookie” technology. “Cookies” are encrypted strings of text that a Web site stores on a user's computer. Our Web site requires the use of a Cookie throughout the online reservation process. Without Cookies we will not be able to keep information you enter on multiple pages together. For example, unless Diviaruba.com can remember the dates you used in your hotel search, we will not be able to check room availability. Cookies also enable us to customize our Web site and offerings to your needs and provide you with a better online experience on Diviaruba.com.
In addition, we may measure usage of various pages on our Web site to help us make our information more pertinent to your needs and easy for you to access; and provide functionality such as online reservations, location-specific deals and other functionality that we believe would be of interest and value to you.
We may use third-party advertising technology to serve ads when you visit our Web site and sites upon which we advertise. This technology uses information about your visits to this Web site and the sites upon which we advertise, (not including your name, address, or other personally identifiable information), to serve our ads to you. In the course of serving our advertisements to you, a unique third-party persistent Cookie may be placed or recognized on your browser.
You may set your browser to block Cookies (consult the instructions for your particular browser on how to do this), although doing so will adversely affect your ability to perform certain transactions, use certain functionality, and access certain content on our Web site.