Welcome to Divi Aruba All Inclusive

TRAVEL REQUIREMENTS, POLICIES & FAQS

On this page you will find the latest information regarding travel requirements to Aruba, rescheduling reservations, cancellation policies & COVID-19 related FAQs.

Special Note: Since March 19, 2022 – travelers are no longer required to present a COVID-19 negative test result or proof of vaccination.



FROM THE RESORTS

Divi & Tamarijn Aruba All Inclusives’ top priority continues to be the wellbeing of our guests and team members. We understand that the current circumstances surrounding COVID-19 are ever evolving. Rest assured that we are committed now more than ever to provide you with a safe getaway and exceptional stay experience. For a full breakdown of how we are working to ensure that you can safely book and stay at our resorts with confidence, please visit HERE

Yes, all resort facilities and activities are open and operational including daily activities and nightly entertainment.

Divi & Tamarijn Aruba All Inclusives’ mask policies are applicable to all individuals, both vaccinated and unvaccinated, and are in accordance with the requirements of the Aruba government and Aruba Ministry of Health as well as guidance from the Centers for Diseases Control and Prevention (CDC).

  • All in-house guests are not required to wear masks in any of the resort’s indoor or outdoor dining venues, restaurants, bars or other facilities.

  • Divi & Tamarijn Aruba All Inclusives employees, taxi drivers, vendors and partners have the option to wear a face mask on resort properties while indoors and outside, they are not required.

Travel Updates

New Traveler Health Requirement Updates

Aruba recently announced new entry requirements that will go into effect March 19, 2022 and make travel to Aruba easier.

Effective March 19th:

  • All travelers will no longer be required to present a COVID-19 negative test result or proof of vaccination.
  • All travelers will still be required to complete Aruba’s Embarkation/Disembarkation Card, the country’s digitized customs and immigration process, before arrival.
  • Aruba Visitors Insurance is still required for all visitors.

For the most up to date information on Aruba’s traveler health requirements and a step-by-step guide, please visit HERE.



Before your Arrival to Aruba


 

All visitors (including children) will be required to complete the online Embarkation/Disembarkation card process and be approved in order to be permitted entry to Aruba. The new ED card process includes multiple components. Please read through each component carefully as there are important steps, and visitors will not be granted access to Aruba without completing the process. Note, you will need a valid passport and a valid email address that you have access to in order to complete the form.

Steps include:

    1. Requisite insurance coverage
    2. Basic traveler information and personal health assessment
    3. Consent to Aruba Government Mandates
    4. Arrival Health Procedures in Aruba

Click here to start ED Card process

Upon successful completion of the ED card process, travelers will receive an email confirmation of approval for travel, that must be shown either digitally or in printed form, at check in.

Mandatory COVID insurance will be required for all travelers visiting Aruba. The insurance can only be purchased before your departure date via the online ED-Card form. If you already completed the ED-Card form, you should receive an automated email asking you to click on a link that takes you back to the ED-Card form where you must answer some health related question and pay for the insurance. Pricing varies per age group and can be estimated at: www.arubavisitorsinsurance.com/calculator.

All travelers will be asked to comply with the following measures following their arrival to the Queen Beatrix International Airport: 

  • Personal Protective Equipment (masks) must be worn by all travelers during their flight to Queen Beatrix International Airport.
  • Thermal camera screenings
  • Symptom screening

Before your Departure


 

NEW: Beginning December 6, 2021, all U.S. citizens, regardless of vaccination status, will need to present a negative COVID-19 test taken no more than 1 day before international travel to the United States. All air passengers 2 years or older with a flight departing to the US from a foreign country are required show a negative COVID-19 viral test result taken no more than 1 day before travel, or documentation of having recovered from COVID-19 in the past 90 days, before they board their flight.

Travelers from other countries should check their local government reentry requirements.

Guests who need a COVID-19 test for return travel can take advantage of both PCR and antigen testing at the resorts’ onsite testing facility, fees apply. Both options can provide results within a 24-hour period.

Click here to make your appointment

Password is "village".

Guests have the option to independently prepurchase and bring with them CDC approved virtual testing kitoptions to be completed from the comfort of their own room. Self-tests with approved self-antigen test offering virtual proctoring below

BinaxNow COVID-19 Ag Card Home Test

NOTE! BinaxNow also makes a test called "BinaxNow Antigen Self Test." This test is NOT valid for travel. It must say "Ag Card Home Test" on the packaging to be valid for travel.

CityHealth RapidReturn Test Kit

  • Purchase individual kits for $75 each at https://www.cityhealthuc.com/rapidreturn/
  • For use ages 2+
  • Each kit contains two tests for ONE traveler (a spare in case of issue-- this second test cannot be used for a separate traveler)

U.S. Travelers should consult federal, as well as their state’s, travel requirements for any protocols regarding their reentry. 

State, local and territorial governments may have implemented travel restrictions or protocols, including testing and quarantine requirements upon arrival. 

For the most up-to-date information and travel guidance, please visit the CDC’s Travel Planner which features a user-friendly search engine where individuals can review the latest policies from each state or territorial and local health department. Please note, the CDC recommends travelers consult the Travel Planner regularly as restrictions and policies may change during your trip. 

For more information on international travel requirements, please visit the CDC’s Testing and International Air Travel page.



RESCHEDULING TRAVEL


 

All directly booked Divi & Tamarijn Aruba All Inclusives guests traveling from January 10, 2022 through December 20, 2022 have the option to reschedule dates without any change fees.  Guests must select new travel dates, completing travel by December 20, 2022 at their currently booked rate. All date changes are subject to hotel and category availability. No further extensions beyond December 20, 2022 may be made. Certain exceptions may apply based on dates of travel.

Modifications may be made up to 48 hours prior to scheduled date of arrival.  All rescheduled dates are subject to hotel availability and must be confirmed. This policy is subject to change without notice.  Please note that guests who have made reservations from other sources must contact their original booking source for assistance.

All directly booked Divi & Tamarijn Aruba All Inclusives guests traveling from January 10, 2022 through December 20, 2022 have the option to reschedule reservations without any HOTEL change fees.  Guests must call the air/hotel booking line to make changes to their reservations, 1-800 – 219-2727.  Travel must be completed by December 20, 2022. No further extensions beyond December 20, 2022 may be made. Certain exceptions may apply based on dates of travel.

All date changes are subject to hotel and category availability. Increase in airfare / airline change fees may apply.     

Modifications may be made up to 48 hours prior to scheduled date of arrival.  All rescheduled dates are subject to hotel availability and must be confirmed. This policy is subject to change without notice.  Please note that guests who have made reservations from other sources must contact their original booking source for assistance.

If rescheduling travel, please click on the link below to complete our online form.

Online Reservation Change Form

Please complete all fields on the form before submitting. Once your submission is received a customer service specialist will amend your reservation and send you a confirmation email. Please allow up to 72-hours for a response.

STANDARD RESERVATION PAYMENT AND CANCELLATION POLICY

A one (1) night deposit will be charged at the time of booking. Thirty (30) days prior to arrival the remaining balance will be charged. Cancellations made prior to 30 days will receive a refund of the deposit, less a $100 cancellation fee. Cancellations made at 30 days or less are subject to a one (1) night penalty.  

CYBER SALE RESERVATION PAYMENT AND CANCELLATION POLICY

A one (1) night deposit will be charged at the time of booking. Thirty (30) days prior to arrival the remaining balance will be charged. Cancellations made at any time to VAKANSI/CYBER19 Reservations, CYBER Sale 2020 Reservations or CYBER21 Reservations are subject to a non-refundable deposit penalty as per the specific terms and conditions of the sale promotion.

COVID-19 RELATED FAQS

 

Divi & Tamarijn Aruba All Inclusives’ mask policies are applicable to all individuals, both vaccinated and unvaccinated, and are in accordance with the requirements of the Aruba government and Aruba Ministry of Health as well as guidance from the Centers for Diseases Control and Prevention (CDC).

  • All in-house guests are not required to wear masks in any of the resort’s indoor or outdoor dining venues, restaurants, bars or other facilities.
  • Divi & Tamarijn Aruba All Inclusives employees, taxi drivers, vendors and partners have the option to wear a face mask on resort properties while indoors and outside, they are not required.

Yes. Located across the street, at Divi Village Golf & Beach Resort, the testing facility will offer PCR ($125) and Antigen ($50) tests. Guests will be responsible for the cost of their test. Test results will be available within 24 hours. An appointment is required for the testing facility, and can be booked through Guest Services Desks located in the lobbies of both the Divi & Tamarijn.  Guests will be asked to download the Aruba Health app and register to receive test results.

NEW: Beginning December 6, 2021, all U.S. citizens, regardless of vaccination status, will need to present a negative COVID-19 test taken no more than 1 day before international travel to the United States. All air passengers 2 years or older with a flight departing to the US from a foreign country are required show a negative COVID-19 viral test result taken no more than 1 day before travel, or documentation of having recovered from COVID-19 in the past 90 days, before they board their flight.

Aruba Hospital

  • Charge $75.00 per person
  • Needs to make an appointment 2 days prior
  • On appointment day use face mask
  • Receive results in 24 hours through email.

Urgent care

  • Charge $100.00 per person
  • Can test on Mondays, Wednesday and Fridays from 8 am to 10 am
  • Will receive results on the same day

You have the option to go to the on island isolation facility or to stay at the resort. If you chose to stay at the resort, we will provide a special rate and in-room dining services to make your stay as comfortable as possible. Guests testing negative have the option to stay with their travel companion(s) as well.

All visitors will be required to comply with the Government of Aruba procedures and protocols if showing symptoms and/or testing positive for COVID-19 while in Aruba. The mandatory requirements will include isolation, possible relocation and a quarantine for close contacts.

The complete details can be found in the Isolation Protocol for Visitors (version 4) as published by the Department of Public Health (DVG). File updated January 4, 2022. 

Anyone who stayed in the same room as the person who tested positive can either go into isolation with their loved one, or fly home immediately or pay to go into quarantine off property. 
Please note, Aruba’s health and safety protocols will be revisited and reevaluated on an ongoing basis. Based on the ever-changing situation, we recommend all visitors check Aruba.com frequently for any changes to dates, markets, required procedures and more. Information and fees subject to change without notice. 

 

Updated March 22, 2022

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